☰ Menu

January’s Regulation Hub Update from the DMA’s Contact Centre Council

All the news contact centre and customer experience professionals need on regulation and compliance, prepared by Channel Doctors’ Steve Sullivan for the Direct Marketing Association (www.dma.org.uk)’s Contact Centre Council.

This month’s headlines:

  • Ban on Pensions cold calling introduced
  • Google fined €50m by French data protection regulator
  • Telephone Preference Service file size reduced by nearly 4 million numbers through 2018
  • Fundraising Preference Service falls flat

Click Here: DMA CC Council – Compliance Regulation Hub Update January 2019

We use essential cookies to provide necessary website functionality, we would also like to use additional cookies for additional functionality and third party cookies to track your visit, please accept or reject to inform us of your preference.