eComm confusion looms as SCA payments deadline slips
The Financial Conduct Authority has announced another delay – to 14th March 2022 – in the implementation of Strong Customer Authentication (SCA) for online card-based payments.
This may be good news and offer a bit more of a breathing space for UK eCommerce sellers, but not if they have customers in Europe. The EU’s SCA implementation date remains 31st December this year.
So, online vendors need to work out how to manage newly differentiated processes and customer experiences in a way that minimises revenue loss and customer defection from the 1st of January.
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