January’s Monthly Compliance Newsletter
Start 2020 as you mean to go on, by having a crash course in compliance & regulation news for people in #Sales, #Marketing & #Customerexperience.
This month’s headlines:
•Finally, the ICO’s released it’s draft Direct Marketing Code of Practice for consultation – and it really does need a close read
•Keen on using AI, but can’t explain how it works? The ICO says you need to be able to!
•Data can be breached through cardboard storage boxes and shop tills, not just in the cloud
•“Told you so” chorus PCI solution vendors after the ICO quotes its own guidance
•How identifying & verifying customers in your contact centre may be about to get even more tricky
•The ASA returns to the vexed issue of (banned) gender stereotyping. Do you and your advertising agency understand the confusing rules?
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